Vinted Users Share Frustration Regarding Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has altered its size classifications for women's and children's clothes but did not contact all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Updates
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices following member complaints.
